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Studio Errors with Snowflake OAuth Authentication
Resolved·Degraded performance
We’ve published a write-up of this incidentRead the write-up
Read it here
Affected components
Mar 12, 2026, 07:20 PM
Mar 13, 2026, 11:00 PM
IDE (EMEA Cell 1 AZURE)
Updates

Write-up published

Read it here

Resolved

The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email support@getdbt.com if you continue to experience delays and are unsure of the root cause.

Tue, Mar 17, 2026, 02:28 AM

Monitoring

We have deployed a fix for Snowflake OAuth connections on Fusion enabled dbt platform accounts. The dbt Cloud IdE has returned to its normal state and we are continuing to monitor.

Fri, Mar 13, 2026, 10:19 PM(3 days earlier)

Identified

A release for the fix to Fusion is currently underway. We will update once the release is completed.

Fri, Mar 13, 2026, 08:02 PM(2 hours earlier)

Identified

The issue affecting some Snowflake customers using dbt Fusion where users are encountering OAuth issues has a fix identified and currently being validated for similar auth methods. The fix will be released pending successful validation.

Fri, Mar 13, 2026, 05:48 PM(2 hours earlier)

Identified

We’re investigating an issue affecting some Snowflake customers using dbt Fusion where users may encounter the error(s):

  • dbt1300: [Snowflake] 390309 (08004): The user you were trying to authenticate as differs from the user tied to the access token.dbt(1300)

  • [Snowflake] 390309 (08004): The user you were trying to authenticate as differs from the user tied to the access token

A fix is being implemented, and we will provide an update shortly.

Fri, Mar 13, 2026, 05:05 PM(42 minutes earlier)

Resolved

The issue has been resolved, and all affected systems are now functioning normally.

Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

Fri, Mar 13, 2026, 12:03 AM(17 hours earlier)

Monitoring

A fix has been deployed for the issue affecting some Snowflake OAuth users encountering the error
Error Configuration Error: Snowflake OAuth authentication does not support 'user'. when opening dbt Studio IDE and we are seeing signs that the issue has been remediated.

We are continuing to monitor the platform to ensure the fix is fully effective.

Thu, Mar 12, 2026, 11:32 PM(30 minutes earlier)

Investigating

We’re investigating an issue affecting some Snowflake customers using dbt Fusion where users may encounter the error:

Error Configuration Error: Snowflake OAuth authentication does not support 'user'.

We are actively working on a resolution. We will provide updates approximately every 30 minutes or as soon as new information becomes available.

Thu, Mar 12, 2026, 11:14 PM(18 minutes earlier)