Account creation failing in the dbt UI
Resolved·Degraded performance

The issue has been resolved and the account creation feature is now working as expected. Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

Sat, Nov 29, 2025, 12:32 AM
(1 week ago)
·
Affected components
Web Application (EU Cell 1 GCP)
Updates

Resolved

The issue has been resolved and the account creation feature is now working as expected. Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

Sat, Nov 29, 2025, 12:32 AM

Monitoring

We have deployed a fix for the issue that was causing account creation failures. The account creation feature is now functioning normally, and we are continuing to monitor.

Sat, Nov 29, 2025, 12:00 AM(32 minutes earlier)

Identified

We have identified an issue with account creation in the dbt UI that resulted in accounts being created without all required resources. A fix is being implemented, and we will provide an update shortly.

Fri, Nov 28, 2025, 09:56 PM(2 hours earlier)

Investigating

We're investigating an issue with account creation that is preventing new accounts from being created via the dbt UI with all required resources. This is impacting account creation in all multi-tenant instances anytime after 17:00 UTC. The team is working on a resolution and we will provide updates as soon as new information becomes available.

Fri, Nov 28, 2025, 09:54 PM