The issue has been resolved, and all affected systems are now functioning normally. Between 19 Jun 00:00 - 06:50 UTC, an issue with login resulted in users receiving "Access denied" error at authentication.
We have put measures in place to prevent a recurrence and all system has returned to normal.
Please contact Support via email support@getdbt.com if you continue to experience delays and are unsure of the root cause.
Resolved
The issue has been resolved, and all affected systems are now functioning normally. Between 19 Jun 00:00 - 06:50 UTC, an issue with login resulted in users receiving "Access denied" error at authentication.
We have put measures in place to prevent a recurrence and all system has returned to normal.
Please contact Support via email support@getdbt.com if you continue to experience delays and are unsure of the root cause.
Monitoring
We have deployed a fix for the login issue that was causing users to encounter "Access denied" error. This has returned to its normal state and we are continuing to monitor.
Identified
We have identified an issue with user's access to dbt platform. This is causing customers to see an "Access denied" error when attempting to authenticate. A fix is being implemented, and we will provide an update shortly.
