Write-up published
Resolved
The issue has been resolved, and all affected systems are now functioning normally. We have put measures in place to prevent a recurrence. Please contact Support via email support@getdbt.com if you continue to experience delays and are unsure of the root cause.
Monitoring
A fix has been deployed for the underlying issue and we are continuing to monitor. If you encounter job runs stuck in a "queued" stage, please proceed with marking the long queued runs as "Cancelled". If any questions or concerns, please reach out to support@getdbt.com
Monitoring
We have deployed a fix for the networking issue impacting the IDE, Cloud CLI, and dbt Cloud deployment jobs and are monitoring the status for decreasing errors. These services should slowly start restoring and we will continue to provide updates as we monitor the rollout of the fix.
Identified
A fix is being implemented for the networking failures within the IDE, Cloud CLI, and dbt Cloud deployment jobs, and we will provide another update shortly.
Identified
We are currently still working on rolling out a fix and will provide additional updates shortly.
Identified
We have identified an issue that resulted in the failures in the IDE, Cloud CLI, and deploy jobs. A fix is being implemented, and we will provide an update shortly.
Investigating
We are continuing to investigate failures, and tracking impacted sessions, and will provide additional status updates as more information becomes available. Please contact Support via email support@getdbt.com if you are experiencing issues and are unsure of the root cause.
Investigating
We're continuing to investigate the failures occurring within the IDE, Cloud CLI, and deployment jobs that is causing network failures. The team is working on a resolution and we will continue to post updates as soon as new information becomes available.
Investigating
We are continuing to investigate the cause of the issues affecting CLI, IDE and Job Runs. We hope to have a further update soon.
Investigating
The team is continuing to investigate into this issue and we will continue to provide status updates.
Investigating
We are now seeing issues with CLI sessions as well as Job Runs failing, in addition to IDE sessions not starting up, as originally reported. We are actively investigating, with the highest priority. We apologise for the inconvenience caused due to the disruption of service.
Investigating
We are currently experiencing a problem where IDE (Develop) sessions are not starting up. We are actively investigating this issue and hope to have a further update soon.