Multiple reports of dbt Cloud being unavailable
Resolved·Full outage

The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

Tue, Oct 21, 2025, 01:36 PM
(4 hours ago)
·
Affected components
Admin API (US Cell 1 AWS)
Cloud CLI (US Cell 1 AWS)
IDE (US Cell 1 AWS)
Metadata API (US Cell 1 AWS)
Scheduled Jobs (US Cell 1 AWS)
Semantic Layer API (US Cell 1 AWS)
Web Application (US Cell 1 AWS)
Updates

Resolved

The issue has been resolved, and all affected systems are now functioning normally. Please contact Support via email support@getdbt.com if you continue to experience issues and are unsure of the root cause.

Tue, Oct 21, 2025, 01:36 PM

Monitoring

We have deployed a fix for the degraded performances we were observing and have been noting an improvement as all components appear to be operating normally again. We will continue to monitor the performance. Please contact us at support@getdbt.com if you encounter any issues.

Tue, Oct 21, 2025, 04:58 AM(8 hours earlier)

Investigating

We're continuing to experience degraded performances on varying components of our application due to the recent outages. Please reach out to support@getdbt.com with any questions or concerns. Thank you for your ongoing patience.

Tue, Oct 21, 2025, 01:33 AM(3 hours earlier)

Investigating

We are currently experiencing degraded performances in dbt Studio IDE and the Semantic Layer API which are as a result of the recent outages. We're currently investigating this further.

Tue, Oct 21, 2025, 12:53 AM(39 minutes earlier)

Monitoring

We have taken steps to mitigate the ongoing issues with downstream services impacted by the outage. We have started to see some recovery overall and will continue to monitor.

Mon, Oct 20, 2025, 06:52 PM(6 hours earlier)

Investigating

This is still related to the same issue with multiple AWS services across the US East region, which is causing unavailability of dbt Cloud for customers hosted on US instances. https://health.aws.amazon.com/health/status We are continuing to monitor the AWS status page for updates.

Mon, Oct 20, 2025, 04:06 PM(2 hours earlier)

Investigating

We're reopening this incident as multiple customers are reporting they're experiencing this issue again. We're currently investigating an issue where dbt Cloud is unavailable for customers hosted on US Multi-Cell instances. We are working to identify the cause and determine a solution. We will provide updates at approximately 15-minute intervals or as soon as new information becomes available.

Mon, Oct 20, 2025, 03:16 PM(49 minutes earlier)

Resolved

The issue has been resolved, and all affected systems are now functioning normally

Mon, Oct 20, 2025, 01:30 PM(1 hour earlier)

Monitoring

dbt Cloud services are now operational. We are continuing to monitor the situation. If you experience further issues with accessing or using services on dbt Cloud please contact us at support@getdbt.com

Mon, Oct 20, 2025, 10:38 AM(2 hours earlier)

Monitoring

We are seeing signs of recovery from AWS. https://health.aws.amazon.com/health/status Services are slowly being restored. We are able to access local accounts and run Orchestration jobs. Please try accessing your dbt Cloud applications and check if functionality is restored. Please do email support@getdbt.com if you continue to experience issues. We are continually monitoring dbt Cloud service availability.

Mon, Oct 20, 2025, 09:58 AM(39 minutes earlier)

Monitoring

We are seeing signs of recovery from AWS. https://health.aws.amazon.com/health/status Services are slowly being restored. We are able to access local accounts and run Orchestration jobs. Please try accessing your dbt Cloud applications and check if functionality is restored. Please do email support@getdbt.com if you continue to experience issues. We are continually monitoring dbt Cloud service availability.

Mon, Oct 20, 2025, 09:58 AM

Investigating

We have found that there are issues with multiple AWS services across the US East region and believe this to be a cause for unavailability of dbt Cloud hosted in the US instances. https://health.aws.amazon.com/health/status We are continuing to monitor the AWS status page for further updates.

Mon, Oct 20, 2025, 08:00 AM(1 hour earlier)

Investigating

We would like to provide an update to the previous note. The current incident is affecting all US instances. Multiple services like Orchestration, Studio, Semantic Layer are affected.

Mon, Oct 20, 2025, 07:44 AM(15 minutes earlier)

Investigating

We would like to provide an update to the previous note. The current incident is affecting all US instances. Multiple services like Orchestration, Studio, Semantic Layer are affected.

Mon, Oct 20, 2025, 07:44 AM

Investigating

We're investigating an issue where multiple customers have reported that dbt Cloud is not available. This is impacting customers hosted on the US Multi-Cell instances. We are working on identifying the cause and determining a solution. We will provide updates at approximately 15 minute intervals or as soon as new information becomes available.

Mon, Oct 20, 2025, 07:34 AM