The issue has been resolved, and all affected systems are now functioning normally.
Please contact Support via email support@getdbt.com with any issues or concerns.
We understand how critical dbt Cloud is to your ability to get work done day-to-day and your experience matters to us. We’re grateful to you for your patience during this incident.
Posted Oct 17, 2024 - 22:26 EDT
Monitoring
We have deployed a fix for the reported issue. dbt Cloud access on Multicell3 has returned to its normal state and we are continuing to monitor.
Posted Oct 17, 2024 - 21:53 EDT
Identified
We have identified an issue with newly migrated accounts from US Multitenant instance to Multicell3 instance unable to access account. The team are currently implementing a fix for this issue. Please contact us at support@getdbt.com with any questions or concerns.
Posted Oct 17, 2024 - 21:28 EDT
This incident affected: North America (AWS) Cell 3 (Web Application).