Resolved -
The issue has been resolved, and all affected systems are now functioning normally as of 7:38 PM Eastern.
Between 9:56 AM Eastern and 6:30 PM Eastern an issue with dbt Cloud CLI resulted in a "Field 'results' of type Sequence[RunResultOutput] in RunResultsArtifact has invalid value" error when calling dbt commands for a deferred Job. We have put measures in place to prevent a recurrence and dbt Cloud CLI has returned to normal.
Please contact Support via email at support@getdbt.com if you continue to experience error and are unsure of the root cause.
Oct 21, 19:38 EDT
Monitoring -
We have deployed a fix for the dbt Cloud CLI that was causing a "Field 'results' of type Sequence[RunResultOutput] in RunResultsArtifact has invalid value" error when calling dbt commands for a deferred Job. The dbt Cloud CLI has returned to its normal state and we are continuing to monitor.
Oct 21, 18:59 EDT
Identified -
We have identified an issue with dbt Cloud CLI that is causing a "Field 'results' of type Sequence[RunResultOutput] in RunResultsArtifact has invalid value" error when calling dbt commands for a deferred Job. This is impacting dbt Cloud CLI in all regions and instances anytime after 9:56 AM Eastern. A fix is being implemented, and we will provide an update shortly.
Oct 21, 18:17 EDT
Resolved -
The issue has been resolved, and all affected systems are now functioning normally as of 1:00 PM Eastern.
Between 12:35 PM Eastern and 12:55 PM Eastern an issue with an internal API resulted in issues related to cross project references, auto exposures, and accessing account insights. We have put measures in place to prevent a recurrence and these systems have returned to normal.
Please contact Support via email at support@getdbt.com if you continue to experience issues and are unsure of the root cause.
Oct 21, 14:16 EDT
Monitoring -
There was a breaking change made to an internal API within US Multi Tenant and US Multi Cell that impacted dbt Cloud's ability to resolve cross project references, auto exposures, and accessing account insights. This breaking change has been rolled back and we are monitoring. We will provide another update within 30 minutes.
Oct 21, 13:20 EDT
Resolved -
This issue has been resolved.
Oct 19, 00:24 EDT
Identified -
Upon completion of the infrastructure upgrade for North America Cell 3, we experienced 2 minutes of unavailability which resulted in a small percentage of production job runs to fail. This has since been resolved, please contact support@getdbt.com.au with any questions or concerns.
Oct 19, 00:19 EDT
Completed -
The scheduled maintenance has been completed.
Oct 18, 23:00 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 22:00 EDT
Scheduled -
We will be performing upgrades on our infrastructure. We expect to see a small amount of unavailability (less than 5 min) impacting dbt Cloud only in US Cell 3 at some point in the maintenance window period.
Oct 18, 13:21 EDT
Resolved -
The issue has been resolved, and all affected systems are now functioning normally.
Please contact Support via email support@getdbt.com with any issues or concerns.
We understand how critical dbt Cloud is to your ability to get work done day-to-day and your experience matters to us. We’re grateful to you for your patience during this incident.
Oct 17, 22:26 EDT
Monitoring -
We have deployed a fix for the reported issue. dbt Cloud access on Multicell3 has returned to its normal state and we are continuing to monitor.
Oct 17, 21:53 EDT
Identified -
We have identified an issue with newly migrated accounts from US Multitenant instance to Multicell3 instance unable to access account. The team are currently implementing a fix for this issue. Please contact us at support@getdbt.com with any questions or concerns.
Oct 17, 21:28 EDT
Resolved -
The issue has been resolved, and all affected systems are now functioning normally.
Please contact Support via email support@getdbt.com if you continue to experience delays and are unsure of the root cause.
We understand how critical dbt Cloud is to your ability to get work done day-to-day and your experience matters to us. We’re grateful to you for your patience during this incident.
Oct 17, 19:57 EDT
Monitoring -
We have deployed a fix for the reported issue. Scheduled production jobs have returned to the normal state and we are continuing to monitor. Please contact us on support@getdbt.com with any questions or concerns.
Oct 17, 19:32 EDT
Update -
We are continuing to work on a fix for this issue.
Oct 17, 19:04 EDT
Identified -
We have identified an issue with a small percentage of dbt Cloud production job runs in US Multitenant instance not updating the status, which is resulting in the runs timing out and cancelling in 30 minutes. We are currently working on implementing a fix for this issue.
Oct 17, 18:55 EDT
Resolved -
The issue has been resolved, and all affected systems are now functioning normally as of 2:44pm ET. We have put measures in place to prevent a recurrence and access to the UI in US Multi-Cell 1 been restored. Please contact Support via chat or email support@getdbt.com if you continue to experience delays and are unsure of the root cause.
Oct 15, 14:46 EDT
Identified -
We have identified an issue with US Multi-Cell 1 that resulted in the site being inaccessible. This is currently only affecting the UI. Scheduled jobs, adhoc jobs, and API calls are not affected. A fix is being implemented, and we will provide an update shortly.
Oct 15, 14:40 EDT