Resolved -
We identified a database error that lead to blocking runs and have rolled out a fix. After monitoring for several hours, we've determined this issue is resolved. Please contact support for any issues or questions relating to this incident.
Jul 18, 17:45 EDT
Update -
We are continuing to monitor for further issues.
Jul 18, 10:13 EDT
Monitoring -
The problem has been remediated, but we are still working on a long term fix. We will continue monitoring the issue for several hours to ensure the issue does not occur again.
Jul 18, 10:05 EDT
Update -
We are still investigating root cause so that a long term fix can be implemented.
Jul 18, 09:43 EDT
Update -
The short term fix is still in place, so at this time jobs should be running again. We are still investigating root cause so that a long term fix can be implemented.
Jul 18, 09:15 EDT
Update -
Our team has implemented a short term fix to alleviate the issue while continuing to investigate the root cause.
Jul 18, 08:32 EDT
Investigating -
We are currently investigating issue that Job are not running and being stuck in queue. We will provide additional updates in the next 30 minutes.
Jul 18, 07:58 EDT